Help and support

Frequently asked questions

Learn how ActiveChef works, what to expect from the beta and how your recipes, nutrition information and personal data are handled.

About ActiveChef

Learn what ActiveChef does and how it can help make meal decisions easier.

ActiveChef is an AI-powered nutrition app that creates personalised recipes around your calorie goals, macros, dietary preferences and the ingredients you already have.

Add the ingredients available in your kitchen, choose your meal and dietary preferences, then let ActiveChef generate recipes that fit your goals.

Traditional trackers record what you have already eaten. ActiveChef helps you decide what to eat next by turning your nutrition targets and available ingredients into practical meal ideas.

ActiveChef is designed for people who want help deciding what to cook, including calorie counters, macro trackers, fitness enthusiasts and anyone looking for more practical meal inspiration.

Recipes and ingredients

Find out how recipes are generated and how ActiveChef uses your ingredients.

Yes. You can add ingredients from your kitchen and ActiveChef will use them to generate suitable meal ideas.

The Cook Now option is designed around ingredients already in your kitchen. Other recipe modes may allow a small number of additional ingredients to provide more variety.

Yes. Barcode scanning is planned for the public beta, allowing you to add supported packaged foods more quickly.

Yes. ActiveChef supports meal filters such as breakfast, lunch, dinner and snacks, along with dietary options such as vegetarian, vegan, gluten-free and dairy-free.

A dedicated dislike or exclusion list may not be available in the initial beta. This is planned as ActiveChef expands its personalisation features.

Nutrition information

Learn how calories, macros, ingredients and serving information are handled.

Nutrition values are estimates based on recognised food data and the quantities used in each recipe. Packaged foods scanned by barcode may use the product’s listed nutrition information where available.

Yes. ActiveChef is designed to generate meals around your remaining calories and macronutrient targets, helping you turn numerical goals into practical recipes.

No. ActiveChef provides general nutrition and meal planning information. It is not a substitute for advice from a doctor, dietitian or other qualified health professional.

Automatic serving scaling may not be included in the initial beta. It is planned as part of ActiveChef’s continued development.

Beta, pricing and availability

Information about beta access, supported devices and future pricing.

ActiveChef is preparing for its upcoming public beta. You can join the waitlist to receive launch updates and information about access.

ActiveChef is planned for both iPhone and Android at public launch.

Final public pricing will be confirmed closer to launch. ActiveChef plans to offer a seven-day free trial so users can explore the app before subscribing.

Visit the ActiveChef website and join the waitlist. Beta invitations and launch updates will be sent to eligible users by email.

Accounts and subscriptions

Answers about account management, subscriptions and access.

Yes. An account allows ActiveChef to save your preferences, ingredients and personalised nutrition information.

Subscriptions purchased through Apple or Google can be managed through the subscription settings of the relevant app store.

Account deletion will be available through ActiveChef’s account settings or account deletion page. You can also contact support for assistance.

AI and privacy

How AI and personal information are used by ActiveChef.

ActiveChef uses AI to turn your selected ingredients, nutrition goals and dietary preferences into personalised recipe suggestions.

ActiveChef may store ingredient and preference information associated with your account so the app can provide relevant recipe suggestions and improve your experience.

ActiveChef handles personal information according to its Privacy Policy. Information may be shared with service providers where necessary to operate the app, but it is not intended to be sold to advertisers.

AI-generated content can occasionally contain errors. Users should review ingredients, measurements, allergy information, food safety requirements and cooking instructions before preparing a recipe.

Still have a question?

Contact the ActiveChef team and we will be happy to help.

Email support@activechef.ai